FAQ
Frequently Asked Questions
Quick answers for organisations looking to work with ICT Dynamix or request support.
What services does ICT Dynamix provide?
ICT Dynamix provides networking, connectivity, security, managed support, hosting, email, and video conferencing services for organisations.
Can we request a new service online?
Yes. Use the service request form or contact the team directly by phone or email. A team member will review the request and respond with the next steps.
Do you support organisations outside Gaborone?
Yes. ICT Dynamix supports organisations across Botswana through head-office coordination and field support arrangements.
Can existing clients report support issues?
Yes. Existing clients can request assistance through the support form, by phone, or by email. The team will route the issue to the appropriate support channel.
How do new enquiries get handled?
New enquiries are reviewed by the ICT Dynamix team and routed to the right person for service discussion, support follow-up, or a formal request process.